Alorica
Customer Service Agent - LPG
Ability to make independent decisions based on established guidelines Ability to effectively handle complex technical customer issues in an…
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Ability to make independent decisions based on established guidelines Ability to effectively handle complex technical customer issues in an…
Alorica
Provides regular supervision and mentorship over subordinate staff Ensure regular and effective communication with subordinate staff on performance…
Alorica
Oversees all aspects of team member training and development related to new programs and client needs Works with senior leadership to identify and…
Join our family of customer service experts!
Alorica
Supervises scheduling analysts and/or resource management specialists.
Receive inbound calls.
Alorica
Creates reporting for Process Innovation Manager to measure impacts of changes Constantly monitors and reports on progress of projects to all…
Alorica
Job Summary: Provide data and supporting statistics to track and continually improve, troubleshoot and coach call center staff.
Alorica
Conducts phone screens, schedules testing and interviews for weekly new hire classes of up to 25 per class.
Alorica
Enforce daily service objective performance goal of 95% - 100% Enforce development of supervisor team to including establishing performance…
Join our family of customer service experts!