Supervisor de Operaciones de Alimentos y Bebidas

Review shift logs/daily memo books and document pertinent information in logbooks.

Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem.

Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key.

Sell a room/accommodation to guests without reservations based on availability.

Ensure rates match market codes and that any exceptions are documented.

Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room.

Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact Vacante de W Punta Cana Adult All-Inclusive,